Terms and Conditions

Terms of Use

This website is operated by Venus Concept (HK) Limited (VCHK) and its affiliated entities (together, “Venus Concept HK”, “VCHK”, “we”, “our”, or “us”). VCHK offers this website, including all information, tools, and services available from this website (collectively, the “Website”) to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Please read these Terms of Use carefully before accessing or using the Website. By accessing or using any part of the Website, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, then you may not access or use the Website.

We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

1. Accuracy, Completeness, Medical Advice, and Timeliness of Information

We will use reasonable efforts to include accurate and up-to-date information on this Website, but we make no warranties or representations of any kind as to its accuracy, currency, or completeness. The material on this Website is provided for general information only and should not be interpreted as medical advice or as a substitute for consultation with a physician or otherwise qualified health care professional. Your decision to rely on any material on this Website is at your sole discretion and risk. VCHK cannot answer unsolicited e-mails or questions received through other channels requesting personal medical advice. Visitors should always consult their health care professional prior to making any decisions related to medical products and/or treatment.

2. Links to the Website

You are free to establish a hypertext link to this Website so long as the link does not state or imply any endorsement or sponsorship of you, your company, or your site by VCHK. Without the prior written consent of VCHK, you may not frame or scrape any of the content on the Website nor incorporate into another website or other service any Intellectual Property (as defined herein). Links to this Website from other websites should be text-only and may not include Venus Concept’s logo or other intellectual property. We strictly prohibit any suggestions of Venus Concept’s endorsement or recommendation of a specific company, product, or service.

3. Third-Party Links

Links on this Website may direct you to third-party websites that are not affiliated with us and are not under our control. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. Inclusion of any third party link does not imply an endorsement or recommendation by us. Use of any third-party website will be governed by the privacy notice, terms of use, and/or other policies (if any) on that website.

4. Social Media Commenting Guidelines

The purpose of these Social Media Commenting Guidelines (“Guidelines”) is to inform users of how we interact with the public via this Website and third-party social media tools. These tools allow for comments to be posted by the public, and we encourage discussion. While we cannot respond to all comments individually, we will attempt to provide additional information or links when possible. VCHK’s goal in publishing these Guidelines is to support fact-based, respectful community dialogue on the Website and on third-party social media tools like Twitter, Facebook, Instagram, and LinkedIn.

VCHK may moderate and review comments submitted to this Website and other social media platforms it may use from time to time, and may participate or intervene, as appropriate; however, we are under no obligation to do so and assume no responsibility or liability arising from the content of any such transmissions. VCHK expects posted comments to be relevant to the section they are posted to and reserves the right to edit or remove comments including but not limited to those that:

• Are contrary to the law of HKSAR

• Express racist, hateful, sexist, homophobic, slanderous, insulting, or life-threatening messages

• Put forward serious, unproven, or inaccurate accusations against individuals or organizations

• Are aggressive, coarse, violent, obscene, or pornographic in tone

• Are offensive to an individual or an organization, rude in tone, or abusive

• Are not sent by the author, or are put forward for advertising purposes

• Offer unsolicited medical advice

• Are unintelligible or irrelevant

• Are defamatory or libellous

• Contain any spy ware, adware, viruses, corrupt files, worm programs, or other malicious code designed to interrupt, damage, or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers, or other equipment, or any Trojan horse or other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from us or others

• Are themselves, or the posting of which, infringe any third party's rights (including, without limitation, intellectual property rights, and privacy rights)

• Violate any laws or encourage the violation of any laws

• Are repetitive or spamming of threads

• Do not, in the moderators’ opinion, add to the normal flow of the discussion. In accordance with these rules, the moderators reserve the right to edit, refuse, or remove any comments. Moderating and posting of comments will generally occur during regular business hours (9 a.m. to 5 p.m.), Monday through Friday. Comments submitted after hours or on weekends will be read and posted as early as possible.

5. User Comments, Feedback, and Other Submissions

If, at our request, you send us certain specific submissions (for example product inquiries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any such Comments. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments.

You agree that your Comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your Comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Website or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third-party.

6. Personal Information

Your submission of personal information through this Website is governed by our Privacy Policy, which is incorporated herein by reference and explains your rights and responsibilities with respect to information that is disclosed on this Website. By using the Website, you confirm that you have read and understood the Privacy Policy.

7. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our Website that contains typographical errors, inaccuracies, or omissions, for example, those that may relate to product descriptions or treatments. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information if any information on this Website or any affiliated website is inaccurate at any time without prior notice.

8. Forward Looking Statements

This Website may contain forward-looking statements about VCHK’s financial and operating performance, business plans and prospects, current and developing products that involve significant risks and uncertainties. If underlying assumptions prove or have proven to be inaccurate, or if known or unknown risks or uncertainties materialize or have materialized, actual results could vary or already may have varied materially from the company's expectations and projections contained or reflected in these statements. Such risks and uncertainties include, among other things, the uncertainties inherent in research and development; decisions by governmental authorities regarding whether and when to approve product uses and/or applications and supplemental applications as well as other matters that could affect the availability or commercial potential of our products; competitive developments; the ability to successfully market both new and existing products; challenges to the validity and enforcement of our patents; trends toward managed care and health care cost containment; governmental laws and regulations affecting health care; and general economic conditions, such as interest rate and foreign currency exchange rate fluctuations. Venus Concept assumes no obligation to update any forward-looking statements as a result of new information or future events or developments.

9. Prohibited Uses

You are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website or of any affiliated website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Website, other websites, or the Internet. We reserve the right to terminate your use of the Website for violating any of the prohibited uses.

10. Limitation of Liability

In no case shall VCHK, our directors, officers, employees, affiliates, agents, contractors, freelancers, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Website, even if advised of their possibility. If your use of or information from this Website results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

11. Disclaimer

OUR WEBSITE AND ALL CONTENTS OF THE SUCH ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE WEBSITE, THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR WEBSITE, AND THAT VENUS CONCEPT SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF OUR WEBSITE, INCLUDING WITHOUT LIMITATION ANY NORMAL, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, DIRECT, OR INDIRECT DAMAGES AS A RESULT OF THE USE OF THE INFORMATION PROVIDED THROUGH THE WEBSITE. NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, IF, FOR ANY REASON, VCHK IS DETERMINED TO HAVE FINANCIAL LIABILITY TO YOU, THE TOTAL LIABILITY SHALL BE LIMITED TO THE AMOUNT THAT YOU HAVE PAID US TO USE THE WEBSITE, IF ANY.

12. Indemnity

You agree to defend, indemnify, reimburse, and hold harmless VCHK and its parents, subsidiaries and affiliated entities, its third party contractors, and its and their respective members, managers, officers, directors, representatives, employees, agents, successors, designees, licensees, sublicensees, and assigns from and against any and all liability, loss, damages, judgments, costs, and expenses (including reasonable attorney’s fees, costs and expenses, and court costs) arising out of or related to: (i) your use of the Website; (iii) any breach or alleged breach of your representations and warranties and/or any breach, alleged breach, or violation of the notices, terms, and conditions hereof; and (iv) your violation or alleged or threatened violation of any laws, rules or regulations, or any rights of a third party, including, without limitation, any trademark, copyright, patent, trade secret, defamation, right of privacy or publicity, or moral rights of any third party, arising from the submission and/or use of your Comments as contemplated hereunder.

13. Intellectual Property

You acknowledge that VCHK owns all rights, title, and interest (including patent rights, copyrights, trade secret rights, trademark rights, sui generis database rights, and all other intellectual property rights of any sort throughout the world) in the Website, in any and all versions, whether or not patentable, and any works of authorship, designations, designs, know-how, ideas, and information made or conceived, in whole or in part, through compilations of data created through the analyses of use of the Website (collectively, “Intellectual Property”). Such ownership shall include rights in any advertising materials, websites, and their reproductions, further versions, revisions, and/or derivative works of the Website. Any goodwill existing or springing from these Terms of Use, except for the intellectual property of your Comments or from other sites or companies that we do not own or operate, shall inure to the benefit of VCHK and/or its assignees only. Other product and company names that are provided as part of the Website may be trademarks or copyrights of their respective owners and VCHK does not claim to own any of such intellectual property. Except as may be expressly granted herein, VCHK grants you no right, license, title, or interest in or to any of our Intellectual Property. You shall not copy without authorization, translate, reverse engineer, decompile, disassemble, or make derivative works from our Intellectual Property. We reserve all rights not specifically granted.

If you believe that your work has been copied and is accessible on this Website in a way that constitutes copyright infringement, please email us with the following information:

a. identification of the copyrighted work claimed to have been infringed;

b. identification of the allegedly infringing material on the Website that is requested to be removed;

c. your name, address, and daytime telephone number, and an e-mail address if available, so that we may contact you if necessary;

d. a statement that you have a good faith belief that the use of the copyrighted work is not authorized by the copyright owner, its agent, or the law;

e. a statement that the information in the notification is accurate, and under penalty of perjury, that the signatory is authorized to act on behalf of the owner of an exclusive copyright right that is allegedly infringed; and

f. a physical or electronic signature of the copyright owner or the person authorized on the owner's behalf to assert infringement of copyright and to submit the statement.

Information should be emailed, here: hk@venusconcept.com.

We will remove any content that infringes the copyright of any person under the laws of HKSAR upon receipt of information as set forth in Subsections (a) - (f) above, and may, in our sole discretion if we deem it appropriate, terminate access rights of any user who we reasonably believe violates any HKSAR copyright laws.

14. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use and any policies or operating rules posted by us on this Website, including but not limited to the Privacy Policy, constitutes the entire agreement and understanding between you and us and govern your use of the Website, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms of Use).

Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

15. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of HKSAR.

16. Assignment

VCHK shall have the right to assign these Terms of Use in whole or in part to any person or business entity. You may not assign your rights or delegate your obligations under these Terms of Use without the prior written consent of Venus Concept.

17. Contact Information

Questions about these Terms of Use should be sent to VCHK at hk@venusconcept.com or delivered via mail to: Venus Concept (HK) Ltd, Units 2608-09, 26/F, Prosperity Place, 6 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong.

Last updated: 1 September 2022

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Venus Concept Hong Kong Privacy Policy

Venus Concept (HK) Limited (VCHK) and its affiliated entities (listed in the "Venus Concept Hong Kong entities" section below) (together "Venus Concept HK", “VCHK”, "we", "our", or "us") are committed to respecting your privacy.

This Privacy Policy sets out how we collect, store, process, transfer, share, and use your personal data, and which rights and options you may have in this respect.

We collect data about users of our websites, mobile sites, applications (collectively, “Online Services”); about individuals who attend events organized or hosted by us; about our clients or prospective clients (where these are natural persons) or their employees, agents, and/or representatives; and about others who express an interest in us or with whom we carry on business (and these individuals about whom we collect data are referred to as "you" and "your" in this Privacy Policy).

More details are below under How we collect your personal data.

1. Who is responsible for your personal data?

VCHK attaches great importance to and respects the privacy protection of personal data and undertakes to process all personal data in accordance with the relevant provisions of The Personal Data (Privacy) Ordinance (the Ordinance) and the principles for the protection of personal data contained therein.

2. Are you required to provide your personal data?

You do not have to give us any personal data in order to use most of our Online Services, and in most instances you will provide us with your personal data voluntarily. However, there are circumstances in which we may not be able to assist you, or an organization with which you are associated, unless you provide us with your personal data. For example, your personal data may be required for us to deliver certain products, to carry out training related to those products, for security and other reasons to allow you to access one of our events or premises. In these cases, without the relevant personal data, we may be unable to assist you or your organization, and we would inform you or your organization that this is the case. We also may collect some personal data about you automatically – further details are below.

3. Which personal data do we collect?

When you use our Online Services or when we interact with you, the personal data we collect may include:

• Contact information, such as your name, job title, postal address (including your home address, where you have provided it to us), business name, business address, telephone number, mobile phone number, fax number, and email address

• Profile and usage data, including passwords to our websites or password-protected platforms or services; your preferences in receiving marketing information from us; your communication preferences; and information about how you use our Online Services, including the products or services you viewed.

• Physical access data, relating to details of your visits to our premises

• If you connect to us from a social network, such as LinkedIn or Facebook, we will collect personal data from the social network in accordance with your privacy settings on that social network. The connected social network may provide us with information such as your name, profile picture, network, gender, username, user ID, age or age range, language, country, friends list, follower list, job title, and any other information you have agreed it can share or that the social network provides to us

• Special categories of personal data. In connection with the registration for and provision of access to an event or seminar, we may ask for information about your health for the purpose of identifying and being considerate of any disabilities or special dietary requirements you may have. Any use of such information is based on your consent

For us to provide our products or services, we may collect:

• Contact information, such as your name, job title, postal address (including your home address, where you have provided it to us), business name, business address,  telephone number, mobile phone number, and email address

• Payment data, such as data necessary for processing payments and fraud prevention, and other related billing information

• To connect you with a physician, we may ask you for your preferred contact time, mode of being contacted, and gender

• Other personal data regarding your preferences, opinions, and comments where it is relevant to our services

• Information provided by you to undergo training of our products or services, which may include health-related information if you undergo a procedure on one of our products as a part of the training

4. How we collect your personal data

We may collect personal data about you in a number of circumstances, including:

• When you make an inquiry about our services or otherwise interact on our website

• When you attend a seminar or event or sign up to receive publications from us

• When you or your organization provide services to us or seek to provide such services

• When you apply to join us or express an interest in having a career with us

• When you interact with us by telephone, or by email or other electronic communication

• From third parties, such as government agencies, credit reporting agencies, information service providers, or from publicly available records

• From social media sites

• By making inquiries from your organization, other organizations with whom you have dealings such as former employers and educational institutions, or from
      third-party sources

5. Use of your personal data

We may use the personal data listed above if and to the extent necessary to achieve the following purposes:

• To provide products or other services, as instructed or requested by you or your organization

• To provide training to you on how to use our products and services

• To manage and administer you or your organization’s relationship with us, including billing and collection, marketing, and support services, and taking other steps linked to the performance of our business relationship

• To comply with our legal and regulatory obligations such as for financial and credit checks, audit requirements, fraud and crime prevention and detection, and record keeping. This may include automated checks of personal data you or your organization provide about your identity against relevant databases, and contacting you to confirm your identity, or making records of our communications with you for compliance purposes

• To analyze and improve our services and promote our business, such as by sending you publications and invites and information about other goods and services that we offer

• To protect the security of and managing access to our premises, IT and communication systems, online platforms, websites and other systems, preventing and detecting security threats, fraud or other criminal or malicious activities

• For insurance purposes, as necessary

• To comply with our legal and regulatory obligations and requests anywhere in the world, including reporting to and/or being audited by national and international regulatory bodies

• To comply with court orders and to exercise and/or defend our legal rights

• To assist or enhance your experience at an event; for example, details of your dietary requirements

• To personalize and foster the quality of our communications and interaction with you

• For any other purposes related and/or ancillary to any of the above, or any other purposes for which your personal data was provided to us

Additionally, we may aggregate and anonymize personal data related our customers, including you if applicable, in order to help us determine the appropriate target audience for our marketing campaigns

6. Legal justification for our use of your personal data

We may process your personal data in connection with any of the purposes set out above on one or more of the following legal grounds:

• Because it is necessary for us to do so to perform your instructions or another contract with you or your organization

• To comply with our legal obligations, as well as to keep records of our compliance processes or tax records

• Because the processing is necessary for our legitimate interests, provided that those interests are not overridden by your interests or fundamental rights and freedoms

• Because you have expressly given us your consent to process your personal data in that manner

7. Marketing

We may contact you with information about goods and services similar to those which were the subject of a previous sale or negotiation of a sale to you. You may be contacted by us or by one of our selected partners.

You may opt out of receiving marketing communications at any time by contacting us via email at hk@venusconcept.com or by using the unsubscribe link in any of our electronic communications.

We will continue to contact you for non-marketing related purposes where we need to issue a field corrective or safety notice, or to where we need to send certain information to you under a legal, regulatory, or ethical requirement.

8. Interest Based Advertising

We participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. We permit third party online advertising networks, social media companies, and other third party services to collect information about your use of our Online Services over time so that they may play or display ads on our Online Services, on other websites, apps, or services you may use, and on other devices you may use. Typically, though not always, the information used for interest-based advertising is collected through cookies or similar tracking technologies. We and our third party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research.

We may also use certain forms of display advertising and other advanced features through Google Universal Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Doubleclick advertising cookie) or other third party cookies together to inform, optimize, and display ads based on your past visits to the Online Services.

You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences or by vising NAI’s online resources at http://www.networkadvertising.org/choices.

9. Sharing and transferring your personal data

We may share your personal data with the following categories of recipients:

• VCHK group entities

• Third party service providers, which we engage to process personal data for any of the purposes listed above on our behalf in accordance with our instructions only including for the purposes of delivery of products and services, customer support, marketing, and/or business analytics

• Companies providing services for credit risk reduction, money laundering, and terrorist financing checks and other fraud and crime prevention purposes, and companies providing similar services, including financial institutions, credit reference agencies, and regulatory bodies with whom such personal data is shared

• Courts, law enforcement authorities, regulators, government officials, or other parties where it is reasonably necessary for the establishment, exercise or defense of a legal or equitable claim

• Prospective sellers or buyers of any business, stock, or assets to which we might assign or novate any of our rights and obligations; in such case we may disclose your personal data to the prospective seller or buyer of such business, stock, or assets

The personal data we collect may therefore be collected, transferred to, and stored in countries outside of the jurisdiction you are in. Any international transfers are made pursuant to appropriate safeguards. If you wish to inquire further about these safeguards used, please contact us using the details set out at the end of this Privacy Policy. We do not sell, rent, or otherwise make personal data commercially available to any third party, except with your prior permission.

10. How long do we keep your personal data?

Your personal data will be retained in accordance with our data retention policy, which categorizes all of the information held by VCHK, and specifies the appropriate retention period for each category of data. Those periods are determined by the purpose for which the information is collected and used, taking into account applicable data protection laws, legal and regulatory requirements to retain the information for a minimum period, limitation periods for taking legal action, and VCHK’s business requirements.

11. Your rights

The Ordinance and other applicable data protection laws provide certain rights for individuals. Depending on where you reside, you may have the following rights:

• To request details of the information we hold about you and how we process it

• To have the personal data we hold rectified or deleted, to object to the processing of your personal data, to restrict our processing of your personal data, receive any personal data we hold about you in a structured and commonly used machine-readable format, and to have personal data relating to you transferred to another organisation

• To lodge a complaint in relation to VCHK’s processing of your personal data with a local supervisory authority

Please contact us using the details set out at the end of this Privacy Policy if you wish to exercise any of these rights or to advise us of any changes to your information to ensure your personal information is accurate and up to date, where relevant. We will process any request in line with any local laws and our policies and procedures. We may ask you for additional information to confirm your identity and for security purposes, before disclosing information requested to you.

12. Links to third party sites

This website may, from time to time, contain links to other websites which are outside of our control and are not covered by this Privacy Policy. We do not accept any responsibility or liability for other sites’ privacy policies. If you access other websites using the links provided, please check their policies before submitting any personal data.

13. Our policy towards children

Our products, services, and Online Services are not directed at persons under the age of 18 and we do not knowingly collect personal data from children under 18. If you become aware that your child has provided us with their personal data, without your consent, then please contact us using the details below so that we can use reasonable efforts to remove such information and terminate any account your child has created with us.

14. This Privacy Policy and revisions

We reserve the right to update and change this Privacy Policy from time to time in order to reflect any changes to the way in which we process your personal data or changing legal requirements. Any changes we may make in the future will be posted on this page. Please check back frequently to see any updates or changes.

15. Contacting us

If you have any questions, comments or requests regarding this Privacy Policy, please contact us at hk@venusconcept.com.

Last updated: 1 September 2022

條款及細則

Terms and Conditions

Terms of Use

This website is operated by Venus Concept (HK) Limited (VCHK) and its affiliated entities (together, “Venus Concept HK”, “VCHK”, “we”, “our”, or “us”). VCHK offers this website, including all information, tools, and services available from this website (collectively, the “Website”) to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Please read these Terms of Use carefully before accessing or using the Website. By accessing or using any part of the Website, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, then you may not access or use the Website.

We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

1. Accuracy, Completeness, Medical Advice, and Timeliness of Information

We will use reasonable efforts to include accurate and up-to-date information on this Website, but we make no warranties or representations of any kind as to its accuracy, currency, or completeness. The material on this Website is provided for general information only and should not be interpreted as medical advice or as a substitute for consultation with a physician or otherwise qualified health care professional. Your decision to rely on any material on this Website is at your sole discretion and risk. VCHK cannot answer unsolicited e-mails or questions received through other channels requesting personal medical advice. Visitors should always consult their health care professional prior to making any decisions related to medical products and/or treatment.

2. Links to the Website

You are free to establish a hypertext link to this Website so long as the link does not state or imply any endorsement or sponsorship of you, your company, or your site by VCHK. Without the prior written consent of VCHK, you may not frame or scrape any of the content on the Website nor incorporate into another website or other service any Intellectual Property (as defined herein). Links to this Website from other websites should be text-only and may not include Venus Concept’s logo or other intellectual property. We strictly prohibit any suggestions of Venus Concept’s endorsement or recommendation of a specific company, product, or service.

3. Third-Party Links

Links on this Website may direct you to third-party websites that are not affiliated with us and are not under our control. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. Inclusion of any third party link does not imply an endorsement or recommendation by us. Use of any third-party website will be governed by the privacy notice, terms of use, and/or other policies (if any) on that website.

4. Social Media Commenting Guidelines

The purpose of these Social Media Commenting Guidelines (“Guidelines”) is to inform users of how we interact with the public via this Website and third-party social media tools. These tools allow for comments to be posted by the public, and we encourage discussion. While we cannot respond to all comments individually, we will attempt to provide additional information or links when possible. VCHK’s goal in publishing these Guidelines is to support fact-based, respectful community dialogue on the Website and on third-party social media tools like Twitter, Facebook, Instagram, and LinkedIn.

VCHK may moderate and review comments submitted to this Website and other social media platforms it may use from time to time, and may participate or intervene, as appropriate; however, we are under no obligation to do so and assume no responsibility or liability arising from the content of any such transmissions. VCHK expects posted comments to be relevant to the section they are posted to and reserves the right to edit or remove comments including but not limited to those that:

• Are contrary to the law of HKSAR

• Express racist, hateful, sexist, homophobic, slanderous, insulting, or life-threatening messages

• Put forward serious, unproven, or inaccurate accusations against individuals or organizations

• Are aggressive, coarse, violent, obscene, or pornographic in tone

• Are offensive to an individual or an organization, rude in tone, or abusive

• Are not sent by the author, or are put forward for advertising purposes

• Offer unsolicited medical advice

• Are unintelligible or irrelevant

• Are defamatory or libellous

• Contain any spy ware, adware, viruses, corrupt files, worm programs, or other malicious code designed to interrupt, damage, or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers, or other equipment, or any Trojan horse or other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from us or others

• Are themselves, or the posting of which, infringe any third party's rights (including, without limitation, intellectual property rights, and privacy rights)

• Violate any laws or encourage the violation of any laws

• Are repetitive or spamming of threads

• Do not, in the moderators’ opinion, add to the normal flow of the discussion. In accordance with these rules, the moderators reserve the right to edit, refuse, or remove any comments. Moderating and posting of comments will generally occur during regular business hours (9 a.m. to 5 p.m.), Monday through Friday. Comments submitted after hours or on weekends will be read and posted as early as possible.

5. User Comments, Feedback, and Other Submissions

If, at our request, you send us certain specific submissions (for example product inquiries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any such Comments. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments.

You agree that your Comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your Comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Website or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third-party.

6. Personal Information

Your submission of personal information through this Website is governed by our Privacy Policy, which is incorporated herein by reference and explains your rights and responsibilities with respect to information that is disclosed on this Website. By using the Website, you confirm that you have read and understood the Privacy Policy.

7. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our Website that contains typographical errors, inaccuracies, or omissions, for example, those that may relate to product descriptions or treatments. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information if any information on this Website or any affiliated website is inaccurate at any time without prior notice.

8. Forward Looking Statements

This Website may contain forward-looking statements about VCHK’s financial and operating performance, business plans and prospects, current and developing products that involve significant risks and uncertainties. If underlying assumptions prove or have proven to be inaccurate, or if known or unknown risks or uncertainties materialize or have materialized, actual results could vary or already may have varied materially from the company's expectations and projections contained or reflected in these statements. Such risks and uncertainties include, among other things, the uncertainties inherent in research and development; decisions by governmental authorities regarding whether and when to approve product uses and/or applications and supplemental applications as well as other matters that could affect the availability or commercial potential of our products; competitive developments; the ability to successfully market both new and existing products; challenges to the validity and enforcement of our patents; trends toward managed care and health care cost containment; governmental laws and regulations affecting health care; and general economic conditions, such as interest rate and foreign currency exchange rate fluctuations. Venus Concept assumes no obligation to update any forward-looking statements as a result of new information or future events or developments.

9. Prohibited Uses

You are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website or of any affiliated website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Website, other websites, or the Internet. We reserve the right to terminate your use of the Website for violating any of the prohibited uses.

10. Limitation of Liability

In no case shall VCHK, our directors, officers, employees, affiliates, agents, contractors, freelancers, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Website, even if advised of their possibility. If your use of or information from this Website results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

11. Disclaimer

OUR WEBSITE AND ALL CONTENTS OF THE SUCH ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE WEBSITE, THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR WEBSITE, AND THAT VENUS CONCEPT SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF OUR WEBSITE, INCLUDING WITHOUT LIMITATION ANY NORMAL, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, DIRECT, OR INDIRECT DAMAGES AS A RESULT OF THE USE OF THE INFORMATION PROVIDED THROUGH THE WEBSITE. NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, IF, FOR ANY REASON, VCHK IS DETERMINED TO HAVE FINANCIAL LIABILITY TO YOU, THE TOTAL LIABILITY SHALL BE LIMITED TO THE AMOUNT THAT YOU HAVE PAID US TO USE THE WEBSITE, IF ANY.

12. Indemnity

You agree to defend, indemnify, reimburse, and hold harmless VCHK and its parents, subsidiaries and affiliated entities, its third party contractors, and its and their respective members, managers, officers, directors, representatives, employees, agents, successors, designees, licensees, sublicensees, and assigns from and against any and all liability, loss, damages, judgments, costs, and expenses (including reasonable attorney’s fees, costs and expenses, and court costs) arising out of or related to: (i) your use of the Website; (iii) any breach or alleged breach of your representations and warranties and/or any breach, alleged breach, or violation of the notices, terms, and conditions hereof; and (iv) your violation or alleged or threatened violation of any laws, rules or regulations, or any rights of a third party, including, without limitation, any trademark, copyright, patent, trade secret, defamation, right of privacy or publicity, or moral rights of any third party, arising from the submission and/or use of your Comments as contemplated hereunder.

13. Intellectual Property

You acknowledge that VCHK owns all rights, title, and interest (including patent rights, copyrights, trade secret rights, trademark rights, sui generis database rights, and all other intellectual property rights of any sort throughout the world) in the Website, in any and all versions, whether or not patentable, and any works of authorship, designations, designs, know-how, ideas, and information made or conceived, in whole or in part, through compilations of data created through the analyses of use of the Website (collectively, “Intellectual Property”). Such ownership shall include rights in any advertising materials, websites, and their reproductions, further versions, revisions, and/or derivative works of the Website. Any goodwill existing or springing from these Terms of Use, except for the intellectual property of your Comments or from other sites or companies that we do not own or operate, shall inure to the benefit of VCHK and/or its assignees only. Other product and company names that are provided as part of the Website may be trademarks or copyrights of their respective owners and VCHK does not claim to own any of such intellectual property. Except as may be expressly granted herein, VCHK grants you no right, license, title, or interest in or to any of our Intellectual Property. You shall not copy without authorization, translate, reverse engineer, decompile, disassemble, or make derivative works from our Intellectual Property. We reserve all rights not specifically granted.

If you believe that your work has been copied and is accessible on this Website in a way that constitutes copyright infringement, please email us with the following information:

a. identification of the copyrighted work claimed to have been infringed;

b. identification of the allegedly infringing material on the Website that is requested to be removed;

c. your name, address, and daytime telephone number, and an e-mail address if available, so that we may contact you if necessary;

d. a statement that you have a good faith belief that the use of the copyrighted work is not authorized by the copyright owner, its agent, or the law;

e. a statement that the information in the notification is accurate, and under penalty of perjury, that the signatory is authorized to act on behalf of the owner of an exclusive copyright right that is allegedly infringed; and

f. a physical or electronic signature of the copyright owner or the person authorized on the owner's behalf to assert infringement of copyright and to submit the statement.

Information should be emailed, here: hk@venusconcept.com.

We will remove any content that infringes the copyright of any person under the laws of HKSAR upon receipt of information as set forth in Subsections (a) - (f) above, and may, in our sole discretion if we deem it appropriate, terminate access rights of any user who we reasonably believe violates any HKSAR copyright laws.

14. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use and any policies or operating rules posted by us on this Website, including but not limited to the Privacy Policy, constitutes the entire agreement and understanding between you and us and govern your use of the Website, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms of Use).

Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

15. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of HKSAR.

16. Assignment

VCHK shall have the right to assign these Terms of Use in whole or in part to any person or business entity. You may not assign your rights or delegate your obligations under these Terms of Use without the prior written consent of Venus Concept.

17. Contact Information

Questions about these Terms of Use should be sent to VCHK at hk@venusconcept.com or delivered via mail to: Venus Concept (HK) Ltd, Units 2608-09, 26/F, Prosperity Place, 6 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong.

Last updated: 1 September 2022

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Venus Concept Hong Kong Privacy Policy

Venus Concept (HK) Limited (VCHK) and its affiliated entities (listed in the "Venus Concept Hong Kong entities" section below) (together "Venus Concept HK", “VCHK”, "we", "our", or "us") are committed to respecting your privacy.

This Privacy Policy sets out how we collect, store, process, transfer, share, and use your personal data, and which rights and options you may have in this respect.

We collect data about users of our websites, mobile sites, applications (collectively, “Online Services”); about individuals who attend events organized or hosted by us; about our clients or prospective clients (where these are natural persons) or their employees, agents, and/or representatives; and about others who express an interest in us or with whom we carry on business (and these individuals about whom we collect data are referred to as "you" and "your" in this Privacy Policy).

More details are below under How we collect your personal data.

1. Who is responsible for your personal data?

VCHK attaches great importance to and respects the privacy protection of personal data and undertakes to process all personal data in accordance with the relevant provisions of The Personal Data (Privacy) Ordinance (the Ordinance) and the principles for the protection of personal data contained therein.

2. Are you required to provide your personal data?

You do not have to give us any personal data in order to use most of our Online Services, and in most instances you will provide us with your personal data voluntarily. However, there are circumstances in which we may not be able to assist you, or an organization with which you are associated, unless you provide us with your personal data. For example, your personal data may be required for us to deliver certain products, to carry out training related to those products, for security and other reasons to allow you to access one of our events or premises. In these cases, without the relevant personal data, we may be unable to assist you or your organization, and we would inform you or your organization that this is the case. We also may collect some personal data about you automatically – further details are below.

3. Which personal data do we collect?

When you use our Online Services or when we interact with you, the personal data we collect may include:

• Contact information, such as your name, job title, postal address (including your home address, where you have provided it to us), business name, business address, telephone number, mobile phone number, fax number, and email address

• Profile and usage data, including passwords to our websites or password-protected platforms or services; your preferences in receiving marketing information from us; your communication preferences; and information about how you use our Online Services, including the products or services you viewed.

• Physical access data, relating to details of your visits to our premises

• If you connect to us from a social network, such as LinkedIn or Facebook, we will collect personal data from the social network in accordance with your privacy settings on that social network. The connected social network may provide us with information such as your name, profile picture, network, gender, username, user ID, age or age range, language, country, friends list, follower list, job title, and any other information you have agreed it can share or that the social network provides to us

• Special categories of personal data. In connection with the registration for and provision of access to an event or seminar, we may ask for information about your health for the purpose of identifying and being considerate of any disabilities or special dietary requirements you may have. Any use of such information is based on your consent

For us to provide our products or services, we may collect:

• Contact information, such as your name, job title, postal address (including your home address, where you have provided it to us), business name, business address,  telephone number, mobile phone number, and email address

• Payment data, such as data necessary for processing payments and fraud prevention, and other related billing information

• To connect you with a physician, we may ask you for your preferred contact time, mode of being contacted, and gender

• Other personal data regarding your preferences, opinions, and comments where it is relevant to our services

• Information provided by you to undergo training of our products or services, which may include health-related information if you undergo a procedure on one of our products as a part of the training

4. How we collect your personal data

We may collect personal data about you in a number of circumstances, including:

• When you make an inquiry about our services or otherwise interact on our website

• When you attend a seminar or event or sign up to receive publications from us

• When you or your organization provide services to us or seek to provide such services

• When you apply to join us or express an interest in having a career with us

• When you interact with us by telephone, or by email or other electronic communication

• From third parties, such as government agencies, credit reporting agencies, information service providers, or from publicly available records

• From social media sites

• By making inquiries from your organization, other organizations with whom you have dealings such as former employers and educational institutions, or from
      third-party sources

5. Use of your personal data

We may use the personal data listed above if and to the extent necessary to achieve the following purposes:

• To provide products or other services, as instructed or requested by you or your organization

• To provide training to you on how to use our products and services

• To manage and administer you or your organization’s relationship with us, including billing and collection, marketing, and support services, and taking other steps linked to the performance of our business relationship

• To comply with our legal and regulatory obligations such as for financial and credit checks, audit requirements, fraud and crime prevention and detection, and record keeping. This may include automated checks of personal data you or your organization provide about your identity against relevant databases, and contacting you to confirm your identity, or making records of our communications with you for compliance purposes

• To analyze and improve our services and promote our business, such as by sending you publications and invites and information about other goods and services that we offer

• To protect the security of and managing access to our premises, IT and communication systems, online platforms, websites and other systems, preventing and detecting security threats, fraud or other criminal or malicious activities

• For insurance purposes, as necessary

• To comply with our legal and regulatory obligations and requests anywhere in the world, including reporting to and/or being audited by national and international regulatory bodies

• To comply with court orders and to exercise and/or defend our legal rights

• To assist or enhance your experience at an event; for example, details of your dietary requirements

• To personalize and foster the quality of our communications and interaction with you

• For any other purposes related and/or ancillary to any of the above, or any other purposes for which your personal data was provided to us

Additionally, we may aggregate and anonymize personal data related our customers, including you if applicable, in order to help us determine the appropriate target audience for our marketing campaigns

6. Legal justification for our use of your personal data

We may process your personal data in connection with any of the purposes set out above on one or more of the following legal grounds:

• Because it is necessary for us to do so to perform your instructions or another contract with you or your organization

• To comply with our legal obligations, as well as to keep records of our compliance processes or tax records

• Because the processing is necessary for our legitimate interests, provided that those interests are not overridden by your interests or fundamental rights and freedoms

• Because you have expressly given us your consent to process your personal data in that manner

7. Marketing

We may contact you with information about goods and services similar to those which were the subject of a previous sale or negotiation of a sale to you. You may be contacted by us or by one of our selected partners.

You may opt out of receiving marketing communications at any time by contacting us via email at hk@venusconcept.com or by using the unsubscribe link in any of our electronic communications.

We will continue to contact you for non-marketing related purposes where we need to issue a field corrective or safety notice, or to where we need to send certain information to you under a legal, regulatory, or ethical requirement.

8. Interest Based Advertising

We participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. We permit third party online advertising networks, social media companies, and other third party services to collect information about your use of our Online Services over time so that they may play or display ads on our Online Services, on other websites, apps, or services you may use, and on other devices you may use. Typically, though not always, the information used for interest-based advertising is collected through cookies or similar tracking technologies. We and our third party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research.

We may also use certain forms of display advertising and other advanced features through Google Universal Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Doubleclick advertising cookie) or other third party cookies together to inform, optimize, and display ads based on your past visits to the Online Services.

You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences or by vising NAI’s online resources at http://www.networkadvertising.org/choices.

9. Sharing and transferring your personal data

We may share your personal data with the following categories of recipients:

• VCHK group entities

• Third party service providers, which we engage to process personal data for any of the purposes listed above on our behalf in accordance with our instructions only including for the purposes of delivery of products and services, customer support, marketing, and/or business analytics

• Companies providing services for credit risk reduction, money laundering, and terrorist financing checks and other fraud and crime prevention purposes, and companies providing similar services, including financial institutions, credit reference agencies, and regulatory bodies with whom such personal data is shared

• Courts, law enforcement authorities, regulators, government officials, or other parties where it is reasonably necessary for the establishment, exercise or defense of a legal or equitable claim

• Prospective sellers or buyers of any business, stock, or assets to which we might assign or novate any of our rights and obligations; in such case we may disclose your personal data to the prospective seller or buyer of such business, stock, or assets

The personal data we collect may therefore be collected, transferred to, and stored in countries outside of the jurisdiction you are in. Any international transfers are made pursuant to appropriate safeguards. If you wish to inquire further about these safeguards used, please contact us using the details set out at the end of this Privacy Policy. We do not sell, rent, or otherwise make personal data commercially available to any third party, except with your prior permission.

10. How long do we keep your personal data?

Your personal data will be retained in accordance with our data retention policy, which categorizes all of the information held by VCHK, and specifies the appropriate retention period for each category of data. Those periods are determined by the purpose for which the information is collected and used, taking into account applicable data protection laws, legal and regulatory requirements to retain the information for a minimum period, limitation periods for taking legal action, and VCHK’s business requirements.

11. Your rights

The Ordinance and other applicable data protection laws provide certain rights for individuals. Depending on where you reside, you may have the following rights:

• To request details of the information we hold about you and how we process it

• To have the personal data we hold rectified or deleted, to object to the processing of your personal data, to restrict our processing of your personal data, receive any personal data we hold about you in a structured and commonly used machine-readable format, and to have personal data relating to you transferred to another organisation

• To lodge a complaint in relation to VCHK’s processing of your personal data with a local supervisory authority

Please contact us using the details set out at the end of this Privacy Policy if you wish to exercise any of these rights or to advise us of any changes to your information to ensure your personal information is accurate and up to date, where relevant. We will process any request in line with any local laws and our policies and procedures. We may ask you for additional information to confirm your identity and for security purposes, before disclosing information requested to you.

12. Links to third party sites

This website may, from time to time, contain links to other websites which are outside of our control and are not covered by this Privacy Policy. We do not accept any responsibility or liability for other sites’ privacy policies. If you access other websites using the links provided, please check their policies before submitting any personal data.

13. Our policy towards children

Our products, services, and Online Services are not directed at persons under the age of 18 and we do not knowingly collect personal data from children under 18. If you become aware that your child has provided us with their personal data, without your consent, then please contact us using the details below so that we can use reasonable efforts to remove such information and terminate any account your child has created with us.

14. This Privacy Policy and revisions

We reserve the right to update and change this Privacy Policy from time to time in order to reflect any changes to the way in which we process your personal data or changing legal requirements. Any changes we may make in the future will be posted on this page. Please check back frequently to see any updates or changes.

15. Contacting us

If you have any questions, comments or requests regarding this Privacy Policy, please contact us at hk@venusconcept.com.

Last updated: 1 September 2022